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About Us

Trusted Business Consulting Service Provider

Contact Center ManagementHuman Resources OutsourcingContent Moderation ServicesSocial Media Agency ServicesRent Facilities Artificial intelligence (AI)

                                                                                   IconiCS Group

Outsourcing Company provides (Customer Service, Chat Support, Call Center, and Content Moderation) in the all Middle East.

Founded in 2021, has rapidly emerged in the Contact Management Solutions (CMS) and Business Process Outsourcing (BPO) industries. Our journey began with a vision to redefine outsourcing services, and today, we stand as a testament to innovation, excellence, and unwavering commitment to our clients.

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Served Industries

We have only professional team!
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Banking
Food Delivery
Restaurant
Utilities
Media & TV
Content
services

Our services
for restaurants include:

Order Taking and Processing
Order Taking and Processing
Efficiently handling customer orders for dine-in, takeout, or delivery, ensuring accuracy and timely delivery of meals.
01
Reservation Management
Reservation Management
Managing restaurant reservations, optimizing seating arrangements, and providing a seamless booking experience for diners.
02
Customer Support
Customer Support
Offering prompt and friendly assistance to address customer inquiries, concerns, and special requests.
03
Feedback and Surveys
Feedback and Surveys
Gathering valuable feedback from diners to enhance the dining experience and improve restaurant operations.
04
Menu Updates
Menu Updates
Assisting in updating menus, pricing, and special promotions to keep diners informed about the latest offerings.
05
+ Years Experience
Delivery Centers
+ Employees
Languages